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What's CAIWA Mechanism and Feature of CAIWA Usage of CAIWA Electronic Manual Interacting Advertisement Homepage Navi Automatic Q&A E-Learning Technology of CAIWA

Electronic Manual Auto Trouble Shooting System for Engineers Interacting Advertisement Two-side question/answer by ad image pucture + Auto Q&A Homepage Navi Homepage Navigation system Automatic Q&A Auto Q&A service of Company product throgh CAIWA E-Learning E-Learning System by Auto Q&A Game Contents Role Playing Game by CAIWA Campaign Campaign Advertisement by Auto Q&A Information terminal Information Navigation by Auto Q&A like in KIOSK Customer Satisfaction Improvement While enjoying a conversation, customers can get information and feel as if they were having exchanges real time on the internet. Such human interface is made possible. Information is supplemented with moving pictures and voice. Your homepage starts talking for you. Business Efficiency and Cost Reduction Improvement Grasping customers’ needs is both the businessmen’s greatest interest and what requires the most effort. Through verbal exchanges with customers, “CAIWA” helps draw out their potential. CAIWA supports your business on the homepage and also helps realize business cost reduction. Business efficiency improvement When urgent troubles rise, how much more efficient it will be if there is an expert engineer there on the spot solving them. With the help of guided conversation functions of CAIWA, real causes for problems are probed on the spot, and firsthand countermeasures are provided in real time with voiced moving pictures as if there were an expert engineer right there. New Product Development Support With its log Analysis function, CAIWA can be used to support the development of new technology based on the accumulated trouble shooting data. Access Number Increase (on homepage) A cute mascot character that can chat using CAIWA can be created on your homepage. Availability of Detailed Marketing Information The “Conversation Knowledge Base” is not a completed product. What are the customers most interested in? What are they looking for? The information sent by conversations between the talking mascot character and the customers are certainly full of many contents important for the future product development and business strategies. By the log analysis function of the CAIWA, marketing information closer to real sites and closer to your customers becomes available.